Our products are shipped across Canada from our HandSanitize warehouse in the GTA region: We use several couriers including UPS, FedEx, Canada Post and many more to ensure your orders arrive as soon as possible. Free delivery on all orders over $99+.
Contact our Client relations team via chat or email: firstname.lastname@example.org with 'CANCELATION OF ORDER #77713' as the subject.
If the order you wish to cancel has been shipped, we cannot cancel it.
If you refuse your order upon delivery, or no one was available to accept your order despite multiple delivery attempts, or your order is left unclaimed at the shipping courier, your order will be returned to our warehouse and you may incur a re-shipping fee.
After placing an order, you will receive a tracking number via email.