As the COVID-19 response continues to evolve, we reserve the right to make any necessary changes to this policy without prior disclaimer. We will continue to adapt our practices based on the guidelines established by the Public Health Agency of Canada and local authorities.
If you’re not completely satisfied with your purchase, we’ll gladly accept a return or exchange within ten days of delivery or pick-up. The unused item must be returned in its original condition and packaging. If you’ve opened the package and realize that you’ve received the wrong order due to a warehouse error, we will accept a return.
Please email us at firstname.lastname@example.org if you would like to return a shipment. We will arrange for pickup free of charge. Have your order number ready so that we can assist you as quickly as possible. Refunds will be processed based on the original method of payment.